With this service, Alfred Imhof AG records every item of your drive technology components, whether installed or in storage. This means looking at all your drive technology with a view to optimizing storage and variants, ensuring compliance with legal requirements (e.g. changes to standards) and even making availability commitments that are measured in hours. The modular design of CDM® – Complete Drive Management gives you the option of choosing between various service packages. You can decide to implement CDM® directly via the CDM® advanced service package or in stages using CDM® standard and a subsequent upgrade.
Data collection by SEW-EURODRIVE |
Data collection by customer |
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CDM® standard |
CDM® advanced |
CDM® standard data |
CDM® advanced data |
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Recording drive technology components, including CDM® component identification and photographic record |
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Checking the installation situation | ||||
Drawing up recommended actions | ||||
Analyzing the installation space | ||||
Implementing customer-specific switchover guidelines | ||||
Creating order templates for each drive technology component (e.g. materials held in store at SEW-EURODRIVE) |
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Developing and implementing response scenarios (e.g. delivering spare CDM® components within hours 24/7) |
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Data management in CDM®, including for product updates or changes to normative rule sets |
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Creating the structure for the customer system in CDM® in line with the customer's specifications |
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Creating the link between the SEW serial number, CDM® component number, functional location, and material and equipment number |
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Creating an overview of the variance in the equipment installed and/or drive technology components in storage to help in optimizing stock levels and reducing drive variants |
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One-time course to train the customer in using CDM® | ||||
Creating a "digital service booklet" for each CDM® component | ||||
Processing of CDM® database messages (customer to SEW-EURODRIVE):
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Overview of drive technology components installed and potentially in stock |
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Drive-specific documentation for each CDM® component (e.g. operating instructions, wiring diagram, service history spare parts lists, etc.) available via one click |